Company Policies

A practical overview of the policies that guide how Robot Control Systems handles customer work, data, compliance, and business conduct.

01

Terms Of Business

Terms and Conditions for automation support, site attendance, breakdown response, commissioning, controls work, payment, and liability.

  • Services and site access
  • Breakdown and no fix, no fee
  • Payment, IP, warranty, and liability
02

Cookie Policy

How Robot Control Systems uses essential preference cookies and optional analytics technologies.

  • Consent choices
  • Essential preference cookie
  • Optional analytics
03

Compliments & Complaints Procedure

How feedback is received, concerns are reviewed, and complaints are used to improve service.

  • Feedback and compliments
  • Prompt acknowledgement
  • Fair review and response
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